Quality. Inventory. Consistency. Technical Excellence. Personalized
Customer Service. Is that what you expect from your parts supplier?
Are you getting it? If not, look into NATPRO.
QUALITY - THE HALLMARK OF NATPRO'S
For over 35 years we have been known as the company with the
best parts. We have always been "the quality" company.
While other suppliers have made their own parts or looked for
less-than-OEM alternatives, we have consistently brought in the
best parts, OEM where they are available. NATPRO has a proud
tradition and history of bringing quality parts to the transmission
We have always understood that a quality rebuild starts with
quality parts. We thought so when shops were building three-speed
rear-wheel-drive units. We certainly understand it today as shops
build 4 and 5 speed computer controlled units. Inferior parts
or the wrong parts lead to profit robbing comebacks. Comebacks
that shops can't afford. It is hard enough to get today's units
to work correctly. Shops can't gamble on "cheap" parts.
INVENTORY - WE HAVE THE PARTS
We have also understood that shops can't rebuild transmissions
with backordered parts. That's why we have always had the industry's
highest fill rate.
We invest in inventory at much higher than standard industry
levels. It seems as though "NATPRO always has it" when
you need it. A deep inventory is as much a cornerstone of our
basic philosophy as quality is. We know that our customers depend
CONSISTENCY - NO SURPRISES
NATPRO's purchasing and selling philosophies have been virtually
unchanged in our 26 years of business. Buy the best parts available
and let them speak for themselves. From the first day, quality
and inventory have separated NATPRO from the rest. Not just on
the popular parts, but on all the parts.
There have been bigger companies, cheaper companies, and
now, many out of business companies. Companies that zigged and
zagged responding to the latest "trends". Changing
their philosophies, product line, pricing and ownership. NATPRO
has stayed consistent. We have found that you can respond to
changes within the industry, and make changes within our company,
without changing how we do business.
We continue to be a sole-ownership company of dedicated,
long-term employees focused on the professional transmission
TECHNICAL EXCELLENCE - NATPRO KNOWS
Our ability to meet the needs of our customers stems from our
understanding of how today's computer controlled units operate.
Our three person technical department not only helps our customers,
but it also puts NATPRO in a unique position of knowing what
parts are going to be needed by shops to rebuild even the most
complicated computer controlled units.
NATPRO customers receive a unique benefit by being able to
call our technical department for help when a unit doesn't work
properly. We've saved shops hundreds of hours of diagnostic,
rebuild and R & R time because they were able to call us
for help. No other company offers this kind of unsurpassed technical
PERSONALIZED CUSTOMER SERVICE
Good relationships build good businesses. We strive to know each
one of our hundreds of different customers. Each shop has it's
own rebuilding philosophy and practices. Our way of doing business
allows us to become familiar with those philosophies and practices
so we can tailor our services to meet your individual needs.
How do we do this? By keeping long-term employees who care
enough about their customers to pay attention to details. Employees
who are trained by our tech department to know what the customer
is talking about when he places an order. Employees who are dedicated
to doing do the job right. We understand that professional and
satisfied employees lead to satisfied customers.
Why buy from NATPRO? Quality. Inventory. Consistency. Technical
Excellence. Personalized Customer Service. Isn't this what a
supplier should offer? Is yours? If not, get in touch with NATPRO.
You'll notice the difference.